FAQs
Urvanits Roof Accessories – FAQ
Welcome to our FAQ page! Here, you'll find answers to common questions about our roof bars, bike racks, storage solutions, and more. If you need further assistance, contact us at support@urvanits.shop.
What Types of Vehicle Accessories Do You Offer?
We offer a variety of high-quality roof and vehicle accessories, including:
- Roof Bar Kits – Custom-fit roof bars compatible with various vehicle models.
- Roof Boxes – Additional storage solutions for extra cargo space.
- Bike Racks – Options for rear door, roof-mounted, and tow bar-mounted bike carriers.
- Rhino Roof Racks – Heavy-duty roof racks designed for commercial vehicles.
- Rhino Van Racking – Interior storage solutions for vans.
- Thule Car Tents – Car-mounted tents for camping adventures.
- Water Sport Racks – Racks designed for transporting kayaks, surfboards, and more.
- Winter Sport Racks – Specialized racks for skis and snowboards.
- Dog Crates – Secure, vehicle-compatible pet transportation crates.
- Spare Parts – Replacement components for various accessories.
What Are Your Roof Bars and Accessories Made Of?
Our products are crafted from durable and high-quality materials to ensure strength and reliability:
- Aluminum & Steel – Lightweight, corrosion-resistant materials for roof bars and racks.
- Heavy-Duty Plastic & Reinforced Fiberglass – Used for roof boxes and select storage solutions.
- Weather-Resistant Coatings – Designed to withstand outdoor elements.
Are Your Roof Bars and Accessories Easy to Install?
Yes! Our roof bars, racks, and accessories come with user-friendly installation guides. Many products feature:
- Tool-Free Mounting – Quick and easy installation for select models.
- Universal Fit Options – Compatible with a wide range of vehicles.
- Secure Locking Mechanisms – Provides added stability and security.
How Do I Care for My Roof Bars and Accessories?
To maintain quality and longevity:
- Clean regularly with mild soap and water.
- Avoid harsh chemicals that may damage finishes.
- Ensure proper installation before every use.
- Store detachable accessories in a dry place when not in use.
How Long Does Shipping Take?
U.S. Orders:
- Standard: 3–5 business days
- Express: 1–3 business days
International Orders:
- Shipping times vary by location and method.
Do You Offer Free Shipping?
Yes! We offer free standard shipping on all U.S. orders. International shipping fees apply at checkout.
How Can I Track My Order?
Once your order ships, you’ll receive a tracking number via email. Use it on the carrier’s website for real-time updates.
Can I Change or Cancel My Order?
We process orders quickly, so please contact us as soon as possible! If your order has already shipped, we’ll guide you through the return process.
What Is Your Return Policy?
We accept returns on unused, undamaged products within 30 days. If you receive a defective or incorrect item, contact us within 48 hours for assistance.
Do You Offer Gift Cards?
Not yet, but we’re working on it! Sign up for our newsletter for updates.
How Can I Contact Customer Service?
- Email: support@Urvanits.store
- Phone: +44 (793) 250 18 45
- Address: 6 Princes Close, England, CM12 0FJ, United Kingdom
- Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
Do You Ship Internationally?
Yes! We offer international shipping. Customs duties and taxes are the buyer’s responsibility.
Can I Get a Discount on My First Purchase?
Sign up for our newsletter and get 10% off your first order, plus exclusive deals and early access to new products!